
A snapped key in a Baldwin lock.
This Cedarhurst Avenue service call involved a broken key lodged in a Baldwin lock. The photo shows the key fragment remaining in the cylinder—an access problem that needs a careful look at both the key and the lock.
For a broken-key call, we assess where the fragment sits and whether the cylinder or door is binding. The condition of the hardware determines whether extraction, adjustment or a component replacement is appropriate.
If this happens at your property, avoid forcing another key into the opening. Send a close-up photo and let us know whether the door is open or locked. For an urgent lockout, call to check availability.
Ask about a broken key

